Acting Mastery Academy - Privacy Policy

Acting Mastery Academy Privacy Policy

Acting Mastery Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, use our services, or interact with us. This policy applies to all users of our services, regardless of their location.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Data: This includes your name, email address, phone number, postal address, date of birth, and any other information you provide to us directly when you register for courses, sign up for newsletters, contact us with inquiries, or participate in surveys or promotions.
Payment Information: If you enroll in a course, we collect payment information, such as your credit card details or other payment method information. This information is processed by secure third-party payment processors. We do not directly store your credit card details on our servers.
Technical Data: We automatically collect certain technical data when you interact with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this information.
Communications Data: We retain records of your communications with us, including emails, chat logs, and phone calls. This helps us to improve our customer service and resolve any issues you may have.
Student Data: For enrolled students, we collect information related to their academic progress, attendance, performance in classes, and participation in workshops and productions. This information is used for educational purposes and to support student development.

How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Our Services: We use your information to operate our website, provide our services, personalize your experience, and improve the quality and functionality of our offerings. This includes managing course enrollments, delivering educational content, and providing technical support.
Communicating with You: We use your contact information to respond to your inquiries, provide updates on our courses and programs, send you newsletters and promotional materials, and communicate important notices related to your account or our services.
Processing Payments: We use your payment information to process your course enrollment fees and other transactions.
Analyzing and Researching: We use aggregated and anonymized data for statistical analysis, research, and development purposes. This helps us to understand user behavior, identify trends, and improve our services.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to legal requests, enforcing our terms of service, and protecting our rights and the rights of others.
Marketing: Subject to your consent where required by applicable law, we may use your information to send you marketing communications about our courses, workshops, and events. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, web hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Educational Partners: We may share student data with affiliated educational institutions or organizations for the purpose of accreditation, program evaluation, or student support.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website of any such change in ownership or control.
With Your Consent: We may share your information with third parties with your explicit consent.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive data transmitted online.
Access Controls: We restrict access to your information to authorized personnel only.
Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Data Minimization: We only collect and retain the information that is necessary for the purposes described in this Privacy Policy.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal data, including:

Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal data for certain purposes, such as marketing.
Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Withdrawal of Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at [email protected]. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Acting Mastery Academy
Privacy Department
1540 Broadway, 10th Floor
New York, NY 10036
Email: [email protected]
Phone: (212) 555-ACT1 (2281)

This Privacy Policy is effective as of October 26, 2023.